Security & Trust Center

Security and compliance you can build on

AutoCall powers conversations for healthcare, financial services, and call centres across Australia, the UK, and the US. We protect your data with encryption, regional data residency, audit logging, and compliance with the frameworks that matter to your business.

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How we protect your data

Practical safeguards built into every AutoCall deployment — from encryption and data residency to access controls and on-premise options.

Encryption in transit & at rest

Calls, recordings, and customer data are encrypted in transit (TLS) and at rest using industry-standard algorithms, so sensitive information stays protected end to end.

Data residency (AU & US)

Choose where your data lives. AutoCall supports Australian and US data residency so you can meet local regulatory and contractual requirements.

Consent & call-recording handling

Configurable consent capture and recording controls help you respect caller rights and meet jurisdiction-specific call-recording obligations.

Access controls & audit logging

Role-based access controls and detailed audit trails track who accessed what and when, giving you accountability across every interaction.

Custom on-premise deployment

For organisations with strict data-sovereignty needs, AutoCall can be deployed on-premise or in your own private cloud, keeping data entirely within your environment.

Security by design

Security is built into how we operate — from least-privilege access and monitoring to secure development practices and ongoing review of our controls.